Landline No. - 011 - 28755842

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Diamonds for Everyone

How to Place Order?

1. By Mail or Fax

Print and complete the order form.

Please be sure to include the following: Product name and product ID number, quantity, price, taxes where applicable, and the total. If paying by credit card, please add the necessary information. If paying by cheque or money order, please mail your payment to the address below. Merchandise will be delivered upon receipt of payment.

All orders must be prepaid. djewels accepts cheques or money orders only in US currency, made payable to the Company . You may also pay by Credit card, VISA or MasterCard. Prices indicated include shipping by regular mail. Merchandise will be delivered upon receipt of payment. Please allow two to three weeks for delivery around the Globe. For overnight or other shipping arrangements, please contact djewels (additional charges will occur). If you are exempt from the Goods and Services Tax (GST), please provide us with your exemption number and enclose proof of exemption.

"Djewels House"
2576/6 IInd Floor, Near GPO,
Gurudwara Road, Karol Bagh
New Delhi - 110005 (INDIA)

Phone : + 91 - 11 - 32510842
Direct : + 91 - 98735 01800

FAX your completed order form to (+91 11 270 10842). (Please include your credit card information.)

2. By E-mail

At djewels, our goal is to offer high quality fine jewelry and expert advice. We welcome questions and feedback from customers, and if youre a member of the press trade or have a public relations opportunity.


Contact djewels at E-mail response time is within two working days.

Webmaster Support

If you encounter any technical problem while using our website, pls. inform us so that we can make your djewels experience memorable one . Well promptly reply you within 2 working days about your queries.


You want to give any Suggestion for Djewels. Please Email at:

3. By Phone

Our diamond and jewelry consultants have the knowledge to help you make the right decision, and most calls are answered in ten seconds.

All Country Customers: + 91 11 325 10842
Customer Care Numbers:
Phone : +91 - 11 - 3251 0842
Direct : +91 - 987350 1800

Business Hours:

Monday to Saturday
10:00 AM to 07:00 PM

Claims and Returns

We want you to be totally satisfied with your purchase from Djewels which is why we offer:

  • Product Quality are Best
  • 30-day money back guarantee

30-Day Money Back Guarantee Policy

All of our products provide try-before-you-buy ploicy and support. However, if you have made a purchase and are dis-satisfied with your purchase for any reason, simply contact us within 30 days of receipt. If we cannot resolve your issue, we will gladly give you instructions on how to proceed with a return. This includes correct ship back of our product(s) as described by djewels support staff. Our 30 day Money Back Guarantee is subject to and Restocking and shipping fees that apply.


Due to the nature of the products/services offered at the Djewels website, it is not viable to offer refunds on any purchase beyond the 30-day period. This is directly caused by the fact that services purchased on this site are generally rendered immediately and cannot be returned or undone.
All credit card purchases from this site and any sub-sites are non-refundable beyond 30 days of making the purchase.

Products are as described on the website, if you have any questions or are unsure about a product; please e-mail Webmaster support prior to making your purchase.Website credit ("rain checks") will be issued if a technical error causes your purchase to be incorrectly rendered. If a technical error causes your transaction to only be partially processed in the case where you have been billed but the product was not rendered in full, you must make your claim via e-mail within 24 hours of the transaction. If no e-mail is received within 24 hours, the transaction is considered complete and the sale is final. Any claims or issues must be initiated via e-mail within 24 hours of the transaction.