Landline No. - 011 - 28755842

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Diamonds for Everyone

Our Privacy Policy

At Djewels, our two-generation history in jewelry embodies the trust that has built our long-lasting relationship with customers. We take the utmost care to respect your privacy. This policy applies only to transactions entered into, and information gathered through the Website and related services, and does not apply to activities unrelated to the Website. By using the Website, you agree to accept the practices and terms set forth in this privacy policy ("Privacy Policy"). We guarantee that any information you provide us will be kept confidential. Any user information we gather is used solely to improve your shopping experience.

Our Commitment on Privacy

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy to explain how your personally identifiable information is collected (both on-line and off-line) and used, and to explain the choices you can make about the way your information is used. To make this notice easy to find, we make it available by a web link on our homepage.

djewels does not sell or share the personally identifiable information it collects from you with third parties except as described in this Privacy Policy. Our privacy practices may vary as required by local law.

If you would like to contact djewels without submitting personally identifiable information online, you can contact us by using the contact information provided on our web pages.

Registering for an Account

You do not have to register for an account to browse our shop. However, in order to shop, you can register for an account. All information you provide us is strictly confidential and used only to make shopping easier.

How we Collect Information

There are a number of ways in which djewels may collect personal information from you. Personal information may be collected if you provide personal information via: Website registrations, Website forms, faxes, surveys, responses to mailed materials, subscription to our newsletter and other publications and contests, our interaction in telephone calls, and in person. In addition, Djewels may collect aggregate information on what web pages customers access or visit.

To use certain parts of this Website, you may be required to complete the registration form and provide contact information (such as name and email address). In the event that our Website allows on-line shopping, you will be required to provide your name, shipping address, credit card number, expiration date and similar information.

This file identifies specific information about previous visits to the site. The cookie may store the users country, language, an assigned random session ID, name and address information. Consult the help menu of your browser application for details. If you block the use of cookies, you may not be able to use some of the features on the Website.

Where We Store Information

djewels uses commercially reasonable efforts to store and maintain personal information You submit on the Website to protect it from loss, misuse, alteration or destruction by unauthorized parties. Unfortunately, the transmission of information through the Internet is not completely secure and we cannot therefore guarantee the security of your information transmitted to our Website. We will enterprise to protect your information and prevent unauthorized access to your information once we receive your information.

Placing an Order

Just log on to our secure e shopping site and choose from thousands of available exclusive diamond jewellery designs, select the product for placing an order and proceed for check out using our SSL 256 bit secure payment system. After getting confirmation from your end, we immediately start proccessing your valued order and try to send that shipment at earliest through FEDEX Express service or Govt. owned Speed Post Parcel service. Status and order of your order can be checked through online shipment tracking system. You can also register yourself for an account to place an order. This information helps us streamline the ordering process and lets you track orders directly from our site. Some of your personal information like your name and address may be verified with the credit card bank to verify your order.

How we use Information

djewels may share the information it collects with djewelss affiliates, agents and partners so that djewels and its affiliates, agents and partners can: respond to your questions provide services, including customer support provide you with product news and newsletters, including information about events, seminars, updates and helpful tips regarding the products and services of djewels and its partners and affiliates enable you to participate in contests send you information, special promotions and commercial advertisements regarding the products and services of djewels and its partners and affiliates contact you with surveys to help us improve the way we do business allow you to register with us and sign up for online services and products create and maintain OEM, reseller and distributor partnerships notify you about administrative matters relating to the Website and the products and services of djewels and its partners and affiliates improve the products and services of djewels and its partners and affiliates, and the way we do business.

When you request or order products, information or services, djewels may transfer your personally identifiable information to a djewels affiliate, agent or partner. In some instances, when djewels does this, the djewels affiliate, agent or partner may share information with an unaffiliated third party for purposes related to your request or order, such as fulfilling a request, providing or receiving information related to the request, providing or receiving a service related to the request, processing credit, obtaining export clearance and arranging for shipping and handling.

While djewels cannot guarantee complete security of the information we collect from you, whenever djewels transfers personally identifiable information to djewelss affiliates, agents and partners, it is with the understanding that the information should be used for the purposes described in this Privacy Policy and that reasonable measures should be taken to aid against unauthorized access to such information.

Personally identifiable information may be combined with business information. Information collected on-line may be combined with information collected off-line. Personally identifiable information may be enhanced or merged with data from third parties for the purposes of marketing.

In the event of a merger, acquisition, spin-off or other transaction related to djewels, a djewels business unit or a portion of djewelss assets, djewels may transfer the information collected from you to the surviving party, acquiring party or other party related to the transaction. When djewels believes it is required by law, djewels may also share that information with government agencies and authorities and as requested in court or administrative proceedings.

What Constitutes My Acceptance of This Privacy Policy

By using the djewels services and/or the website, you expressly consent to the use and disclosure of your information, both personally indentiflable and non-personally indentiflable, as described in this Privacy Policy.Policy Updates. djewels may revise its Privacy Policy from time to time. Please revisit this site on a regular basis to check for any revisions and djewelss then-current Privacy Policy. You may cop out of the usages specified in the then-current Privacy Policy at any time by following the opt-out procedures specified in that Privacy Policy.


We use the internet standard Secure Socket Layer (SSL) encryption to protect your privacy and secure your transactions. SSL encrypts all your personal account information and secures your credit card information when ordering.

How You Can Access and Correct Your Information

You can request access to correct your personally identifiable information by contacting us at the following:


Prabhakar Djewels Pvt Ltd
"Djewels House"
2576/6 IInd Floor, Near GPO,
Gurudwara Road, Karol Bagh
New Delhi - 110005 (INDIA)

Phone : + 91 - 11 - 3251 0842
Direct : + 91 - 98735 01800

You may correct factual errors in your personally identifiable information by sending us a request that credibly shows error. djewels reserves the right to verify your identity before granting access to this information or making corrections, and reserves the right to deny access to anyone who does not confirm their identity to djewelss satisfaction.